Returns / Withdrawal

In order to avoid your own inconvenience, our store suggests that you pay attention to the condition of the products when delivering your order.

Whatever you buy from our store smart-trade.com.gr you have the right to return / withdraw.

If you make purchases through our online store smart-trade.com.gr you can return a product and we will refund the price as long as you call us at the customer service center at +30 282 577 0077, and within fourteen 14 calendar days from the day of receipt of the product.

By exercising the withdrawal you are obliged to return to us the product in its original excellent condition, sealed, not used, with its packaging intact and to return the necessary documents (receipt, invoices) that accompany the products. Shipping costs in this case are borne by the customer.

In case of incorrect product shipment or defective product, for which our store is responsible, the customer is obliged to return the products within fourteen (14) calendar days from the day of receipt of the products, after contacting the customer service center at +30 282 577 0077.

The customer is obliged to return the products to us in their original excellent condition, sealed, unused, with its packaging intact and the necessary documents (receipt, invoice) and to return the necessary documents (receipt, invoices) that accompanied the products.

Shipping costs in this case are borne by our store.

The customer has the right to a refund or an exchange of a product with another of equal or greater value.

Do not hesitate to call us on tel. +30 282 577 0077or send us an email at info@smart-trade.com.gr